Last Updated: September 12, 2025
Welcome to onze 11! These Terms of Service ("Terms") govern your use of our educational platform, services, and applications (collectively, the "Service"). Please read these Terms carefully before using our Service.
Important: By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, you may not access the Service.
By registering for, accessing, or using onze 11, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To access certain features of our Service, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts that provide false information or are used for fraudulent activities.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our Service.
You agree not to:
Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service.
By posting Content, you represent and warrant that:
We reserve the right to remove any Content that violates these Terms or that we find objectionable for any reason.
The Service and its original content, features, and functionality are owned by onze 11 and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
You retain ownership of any Content you submit, post, or display on or through the Service. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute it for the purpose of providing and improving our services.
Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms as we may update them from time to time.
Free Trial: We may offer a free trial period for our premium services. After the trial period ends, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.
Cancellation: You may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle.
Refunds: We offer refunds only as required by applicable law. Generally, all payments are non-refundable.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to delete your account.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
We do not warrant that:
In no event shall onze 11, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
These Terms shall be governed and construed in accordance with the laws of Rwanda, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us: